Shipping & Return
SHIPPING POLICY
We ship locally and working on world wide shipping at the moment.
Please email us for international shipping info@miaya.com
Orders will be processed within 3 working days of receiving the authorized payment.
Orders will be shipped via courier service and shipping times will vary from country to country depending on custom clearance procedures..
Usually from 4-6 days.
Shipping rates vary based upon shipment type, destination ( and your rate will be automatically calculated at checkout.
Please note that VAT, customs and any import duty taxes may vary from country to country and must be settled by the customer to the courier at the time of delivery. We would recommend that you consult your your local authority for more details.
Return & Exchange Policy
Please let us know if you are not fully satisfied and we will happily exchange or refund your purchase within 7 days from the date of receiving your package.
We will process your refund within 14 days after your returned item(s) is received at our warehouse. Please note it can take up to 14 days for us to receive your return.
Please use the original packaging included in your shipment to return any item(s).
Once our quality control team has approved the returned stock, your refund will be credited directly back to the original form of payment used.
Your refund will be processed within 5-10 business days from when your return is received, most likely sooner.
Exchange orders will ship within 3 working days of the original item being received back.
In case of manufacturing defect, please email us at info@miaya.com within 48 hours of receiving your purchase.
Returns must meet the below requirements:
When returning items to us, please ensure they are in “as new" condition unused, unworn, well packaged in their original packaging and protected. we reserve the right to refuse a refund if an item is returned in an unsuitable condition.
Please, remember that if a returned item does not meet the above conditions. The item will be returned to the address on the original order and the cost of shipping will be deducted from your order